If you choose to cancel your services, you will need to contact our Billing Department for a refund within 30 days of service start date. You can contact them from 10.30 AM to 10.00 PM EST Monday to Friday. You can also contact us by sending an email to [email protected]
Within the 30 days from the service start date, if you choose to cancel the services, then please contact our billing team, we will do the complete refund.
In the event that you disagree with any charge made to your account, you agree to contact us: [email protected] with a view to resolving the dispute prior to making a formal notification to your credit card company. You must contact us either by email or telephone, stating your reasons for dispute of the charge. This will enable us to accurately and promptly assess your complaint and, where justified, credit your card with the disputed amount in a timely manner to avoid any further inconvenience to you.